Frequently asked questions to help you buy a voucher, a gift box or an item - ILE DES EMBIEZ
Are gift boxes sent immediately after purchase?
Yes, your gift box is sent immediately by email after purchase, allowing the recipient to book their stay dates at Ile des Embiez according to their availability.
Is it possible to come to your establishment to purchase a gift box?
You can purchase our gift boxes directly on our e-commerce website, or customize them to your liking to offer a unique island experience to your loved ones. The boxes are available in digital format and sent immediately by email, for flexible booking at ILE DES EMBIEZ.
Can the gift check be sent directly to the beneficiary without showing the amount?
You can have the gift certificate delivered directly to the recipient without them seeing the amount. To do this, select the 'Hide the amount' option when placing your order at ILE DES EMBIEZ.
How do I choose the delivery method for the box (email, mail, in-store pickup)?
You can choose to send the gift box by email, by mail, or pick it up in person when placing your order. The box is instantly available by email, perfect for a last-minute gift. At ILE DES EMBIEZ, you benefit from secure and personalized shipping according to your preferences.
Can I buy multiple gift boxes online for different people?
You can absolutely purchase multiple gift boxes online for different recipients. Each box will be personalized according to your wishes and sent instantly by email. Take advantage of this opportunity to offer a unique island experience to your loved ones with l'île des Embiez.
How do I create a group fund and invite people?
To create a kitty and offer an ILE DES EMBIEZ gift box, select the dedicated option during your purchase. You can then invite participants by email or link sharing, and customize your gift according to everyone's wishes.
How can I choose the amount for a gift card?
The amount of the gift voucher is predetermined by the gift boxes offered by ILE DES EMBIEZ. You can select the amount that fits your budget from the available options, such as the Cocooning Stay at 479 € for two people or the Family Escape at 699 € for four people.
How can I log in to my account?
To access your ILE DES EMBIEZ account, go to the login page and enter your email address and password. If you have forgotten your password, use the 'Forgot Password' option to reset it.
How can I empty my cart?
To empty your cart on our website, go to the top right of the page and click on the cart icon, then on the 'Empty Cart' button. Enjoy your shopping experience with ILE DES EMBIEZ.
Can I purchase multiple gift vouchers at the same time?
You can certainly purchase multiple ILE DES EMBIEZ gift boxes at the same time to offer your loved ones a unique island experience. They will all be included in your order, with the possibility to customize them according to everyone's preferences at ILE DES EMBIEZ.
How do I remove a gift box from my cart?
To remove a box from your cart, click on the delete icon next to the concerned item. You can also empty your entire cart using the dedicated option. Enjoy your purchase at ILE DES EMBIEZ.
How do I purchase or give a gift box?
To offer a gift box from ILE DES EMBIEZ, select the box of your choice, customize it with a message, and complete your order. You will immediately receive a digital box to offer, and the recipient can book their dates directly with the ILE DES EMBIEZ establishment.
Can we give a gift certificate and let the recipient choose the experience?
Yes, our ILE DES EMBIEZ gift boxes allow the recipient to choose from our various island experiences, whether it's a stay, a gastronomic getaway, or a moment of well-being.
Can I modify or cancel my order?
Modifications or cancellations of your ILE DES EMBIEZ gift box order depend on the specific conditions of each box. The applicable terms are specified at the time of purchase at ILE DES EMBIEZ.
Is the gift box customer service reachable by email?
You can send us an email for any questions regarding your ILE DES EMBIEZ gift box. We commit to responding to you within 48 business hours to assist you best in using your ILE DES EMBIEZ gift box.
Is the gift box customer service reachable by phone?
The customer service of the establishment ILE DES EMBIEZ is reachable by phone from Monday to Friday, 9 AM to 6 PM, as well as by email and online form.
Can I check the status of my gift box online?
You can check the status of your gift box online via your personal space on the ILE DES EMBIEZ website. Log in with the credentials provided at the time of purchase to track your order and fully enjoy your island experience.
Is there an online chat available for questions about gift boxes?
An online chat is available on our website to answer your questions about our gift boxes. The opening hours are indicated on the contact page of our establishment ILE DES EMBIEZ.
Is there a dedicated customer service for gift boxes?
You can use your gift box to book a stay, a gastronomic or wellness experience on the ILE DES EMBIEZ. Bookings are made directly with the ILE DES EMBIEZ establishment.
Is there a dedicated FAQ for gift boxes?
This FAQ is designed to guide you in using your ILE DES EMBIEZ gift box. You will find practical information about its validity, booking, and the unique experiences it offers, such as family stays or romantic getaways, at our ILE DES EMBIEZ establishment.
Is spa access included in my gift box?
Access to the spa is included in the Cocooning Stay gift box from Ile des Embiez. For other gift boxes, please check the specific conditions included in your gift box.
Does the recipient of a gift box have access to the same services as other customers?
The recipient of an ILE DES EMBIEZ gift box enjoys the same services as other customers, according to the establishment's conditions.
Is the detail of the services included in my gift box specified?
The services included in your gift box are detailed on the box itself or in the accompanying booklet. You will find all the necessary information to fully enjoy your stay on the Ile des Embiez.
Is parking included in my gift box?
Parking is not included in the ILE DES EMBIEZ gift boxes. To make the most of your stay, you can park near the Brusc pier in Six-Fours-les-Plages before taking the boat to the island.
Is breakfast included in my gift box?
Breakfast is included in some ILE DES EMBIEZ gift boxes, such as the Insular Discovery Stay gift box. Check the services included in your gift box to confirm its presence, at ILE DES EMBIEZ.
Is special attention given to the recipient of a gift box?
ILE DES EMBIEZ pays special attention to gift box beneficiaries, offering unique island experiences tailored to each desire, whether for a family getaway, a romantic stay, or a wellness day. Each box is designed to provide a timeless interlude, perfect for creating precious memories in a natural and friendly setting, on ILE DES EMBIEZ.
Is a welcome drink included in my gift box?
Your gift box at Ile des Embiez includes a welcome drink to welcome you to this idyllic setting.
Should we bring towels to the Spa?
The towels are provided by the ILE DES EMBIEZ establishment. Therefore, you don't need to bring any to enjoy the spa.
Can I purchase multiple gift boxes for my company's employees and customize them?
You can certainly purchase multiple ILE DES EMBIEZ gift boxes for your employees and customize them according to your wishes. Our gift boxes are designed to offer a unique and memorable island experience to your loved ones, with the possibility of customizing them to meet their expectations. Take advantage of this opportunity to offer unforgettable moments with ILE DES EMBIEZ.
Is it possible to purchase multiple gift boxes for my clients and send them directly in digital or paper format?
You can purchase multiple ILE DES EMBIEZ gift boxes for your clients and send them directly in digital or paper format. The boxes are customizable and can be received instantly by email, for quick and convenient delivery. Take advantage of this opportunity to offer a unique island experience to your loved ones with ILE DES EMBIEZ.
Do you offer preferential rates for bulk purchases?
Discount rates are offered for large quantity purchases, with a customized quote based on the volume ordered at ILE DES EMBIEZ.
Do you offer an advantageous and personalized solution for works councils (CSE)?
We offer customized solutions for corporate committees, with preferential rates and customization options. Gift boxes are available to offer a unique island experience to your loved ones, with the possibility of receiving them instantly by email. At ILE DES EMBIEZ.
How do I correct an incorrect email address for a gift box?
To correct an incorrect email address on your ILE DES EMBIEZ gift box, simply provide us with your order number and the new details. We will update the information associated with your ILE DES EMBIEZ gift box.
How can I leave a review for my gift box?
To share your experience, you can leave a review by logging into your customer account. Each gift set has been designed to offer an unforgettable moment on ILE DES EMBIEZ, and we can't wait to hear your impressions. ILE DES EMBIEZ.
How can I contact the store?
For any questions regarding your gift boxes, you can consult the general terms on our website or directly with the ILE DES EMBIEZ establishment.
Is there a dress code for the gift box?
On ILE DES EMBIEZ, casual and comfortable clothing is recommended to fully enjoy outdoor activities and relaxation. Local cuisine is enjoyed in a friendly atmosphere, with no strict dress code. Enjoy your island getaway at the ILE DES EMBIEZ establishment.
From what age can I get a treatment?
The minimum age to enjoy a treatment at ILE DES EMBIEZ depends on the chosen services. This island getaway, ideal for a well-being break, offers activities suitable for all ages, in a natural and friendly setting. Enjoy this unique experience at our ILE DES EMBIEZ establishment.
Is it absolutely necessary to make a reservation?
To fully enjoy your gift box, a reservation is necessary. You can choose the dates that suit you at the ILE DES EMBIEZ establishment.
How can one access the hotel from the airport?
To access ILE DES EMBIEZ from the airport, you first need to reach the Brusc pier in Six-Fours-les-Plages, then take a boat for a 12-minute crossing. ILE DES EMBIEZ is located in the Var department, in Provence-Alpes-Côte d'Azur.
Is the establishment accessible to people with reduced mobility?
ILE DES EMBIEZ, located just 12 minutes by boat from the mainland, offers a natural and friendly setting ideal for relaxation and outdoor activities. Accessibility for people with reduced mobility depends on the facilities of the ILE DES EMBIEZ establishment.
Are pets allowed in the establishment?
Pets are allowed on ILE DES EMBIEZ, provided that the establishment's rules are respected. This paradise island, located just 12 minutes by boat from Six-Fours-les-Plages, offers a natural and friendly setting perfect for relaxation and outdoor activities for the whole family. Enjoy this unique island getaway with your loved ones, including your four-legged companions, at ILE DES EMBIEZ.
Where can I find the menus?
The menus of ILE DES EMBIEZ are available on the partner establishment's website, where you can discover the local flavors and the dining options offered. Each set has been designed to provide a unique gastronomic experience, tailored to your preferences, at our ILE DES EMBIEZ establishment.
What are the hours of operation?
The schedules for Ile des Embiez vary depending on the activities and the seasons. You can enjoy the island as soon as you arrive by boat from the Brusc pier in Six-Fours-les-Plages, with regular crossings throughout the day.
Is there parking available near the establishment?
ILE DES EMBIEZ is accessible by boat from the Brusc pier in Six-Fours-les-Plages. For visitors arriving by car, parking is available near the pier, making it easy to get to ILE DES EMBIEZ.
What are the delivery methods for gift boxes/vouchers?
The ILE DES EMBIEZ gift boxes can be received immediately by email or sent by mail according to your preference. You choose the perfect time to give this unique gift to your loved ones, with the possibility to customize it according to their wishes. Enjoy the island escape with the ILE DES EMBIEZ gift boxes.
Is postal delivery offered?
We offer postal delivery of our ILE DES EMBIEZ gift boxes. You can choose to receive the box by email immediately or have it sent by post to the person of your choice. Enjoy this unique island experience with ILE DES EMBIEZ.
In addition to gift boxes, is it possible to order or have items delivered?
We offer only gift boxes for stays, gastronomic or wellness experiences on the island of ILE DES EMBIEZ. These boxes allow you to discover a unique and customizable island getaway according to everyone's wishes, in our establishment ILE DES EMBIEZ.
Is the gift box available in physical format?
You can choose between a digital or physical gift box to offer your loved ones a unique island getaway. The gift box is sent immediately by email, allowing the recipient to book their stay dates at Ile des Embiez.
Is the box presented in a neat packaging?
The ILE DES EMBIEZ gift boxes are carefully wrapped to offer an elegant and neat presentation, reflecting the Provençal art of living of our establishment ILE DES EMBIEZ.
Is the gift box available in a digital format (e-gift box)?
Yes, you can choose a digital gift box and receive it immediately by email for an instant redemption. Take advantage of this convenient option to offer a unique island getaway with Ile des Embiez.
Can the gift box be sent directly to the recipient?
You can send the gift box directly to the recipient when placing your order. The box is sent instantly by email, and the lucky recipient can then book their dates at the ILE DES EMBIEZ establishment.
Do you deliver gift boxes internationally?
The ILE DES EMBIEZ gift boxes can be delivered internationally, with varying shipping costs and delivery times depending on the destination. Each box offers a unique island experience, customizable to suit everyone's preferences, with the option to receive the box instantly by email. ILE DES EMBIEZ.
What are the delivery times for gift boxes by mail?
The ILE DES EMBIEZ gift boxes are sent immediately by email after purchase. The beneficiary can then book their stay dates according to the availability of the ILE DES EMBIEZ establishment.
Is it possible to schedule a delivery date?
You can schedule the sending date of your ILE DES EMBIEZ gift box during your order. The box is sent instantly by email, allowing the recipient to choose the perfect time to enjoy their island getaway.
Is express delivery available?
Express delivery of your gift box is available immediately by email, for a unique island experience to offer to your loved ones at our ILE DES EMBIEZ establishment.
How can I track my order?
You can track your order by logging into your account on our website. The ILE DES EMBIEZ gift boxes are customizable and allow you to choose the perfect time to enjoy them, with immediate email delivery.
Can I receive my gift box by email or mail?
You can receive your gift box by email or by mail, depending on your preference. The box is sent immediately after your purchase, and the beneficiary can book their dates at the ILE DES EMBIEZ establishment.
What is the delivery time for my gift voucher if I choose postal delivery?
The delivery time for your gift voucher by mail is usually 2 to 5 business days, depending on your location. You will instantly receive a digital gift box by email, allowing the beneficiary to book their dates at the ILE DES EMBIEZ establishment.
If I cancel my reservation, is my gift box still valid?
In case of cancellation of your reservation on ILE DES EMBIEZ, your gift box remains valid. You can use it for a new reservation according to the conditions of the establishment ILE DES EMBIEZ.
Can my gift box be extended if not used?
The extension of your gift box depends on the conditions of the ILE DES EMBIEZ establishment. Each box is designed to offer a timeless, joyful, and epicurean experience, whether for a day, a weekend, or extended holidays.
Can my gift box be exchanged for another service?
The exchange of your gift box for another service is possible depending on availability and the conditions of the ILE DES EMBIEZ establishment.
Can I cancel my reservation made with a gift box?
The cancellation of a reservation made with a gift box depends on the conditions specified at the time of purchase. Each box has been carefully designed to offer a timeless, joyful, and epicurean experience, whether for a day, a weekend, or extended holidays at our establishment, ILE DES EMBIEZ.
Can I modify my reservation made with a gift box?
Modifying your reservation made with a gift box depends on the conditions of the ILE DES EMBIEZ establishment. You can freely choose your stay dates, subject to availability, to fully enjoy your island getaway.
Is there a cancellation period for gift box reservations?
The cancellation deadline for reservations made with a gift box depends on the reservation conditions of the ILE DES EMBIEZ establishment.
Is it possible to reschedule without fees with a gift box?
The date of your gift box can be postponed depending on availability and the conditions of the ILE DES EMBIEZ establishment.
Can I convert my gift box into a gift card?
The ILE DES EMBIEZ gift boxes cannot be exchanged for gift certificates. You can use them to book a unique experience on our paradise island.
Are there special offers for events (weddings, Valentine's Day, Christmas...)?
Discover our special gift boxes for events like Valentine's Day, Christmas, or weddings, designed to offer a timeless escape on the island of Ile des Embiez. Our offers are available online and customizable according to everyone's wishes, for a unique getaway to the island of Ile des Embiez.
Do you offer dedicated gift sets for groups, birthdays, or special occasions (bachelorette parties, stag parties)?
Discover our gift sets tailored for groups, birthdays, or special occasions like bachelorette and bachelor parties. For example, our 'Family Getaway' gift set allows you to enjoy an insular escape in the heart of nature, perfect for unforgettable moments. All our gift sets are customizable to suit your preferences at ILE DES EMBIEZ.
Are the gift boxes offered official and guaranteed without intermediaries or commission?
The gift boxes offered by ILE DES EMBIEZ are official and guaranteed without intermediaries. You benefit from the best rate directly from the establishment, with secure payment and immediate digital delivery.
Are the services included in the gift boxes identical to those consumed on site?
The services included in the ILE DES EMBIEZ gift boxes correspond to those offered by the establishment, providing a unique island experience. Each box is designed to offer a moment of relaxation and discovery, whether for a cozy stay, a family getaway, or a gastronomic experience. Enjoy these privileged moments at our ILE DES EMBIEZ establishment.
Could I exchange a service for another at the time of booking (e.g., a massage instead of a facial treatment)?
The exchange of services depends on the availability and conditions of the ILE DES EMBIEZ establishment.
Is it possible to pay for a gift box by bank transfer?
Payment by bank transfer is possible for the purchase of an ILE DES EMBIEZ gift box. You will instantly receive your digital gift box by email, allowing the recipient to book their dates with the establishment.
Is online payment secure?
Online payment on our website is fully secured to ensure the protection of your banking data. You can thus enjoy a transaction with complete peace of mind for the purchase of your ILE DES EMBIEZ gift box.
Is payment via group or shared payment possible?
Payment via group funding or shared payment is not available at the moment. You can pay for your gift box by credit card, bank transfer, or PayPal when placing your order on our ILE DES EMBIEZ website.
Are your gift boxes exclusive creations, specifically designed by your establishment?
Our gift boxes are specially designed to offer a unique experience on the island of ILE DES EMBIEZ, with stays and activities tailored to all tastes. Each box allows you to enjoy an island getaway, a gourmet meal, or a moment of well-being in our ILE DES EMBIEZ establishment.
Is it possible to pay in installments?
Payment in installments is possible according to the order terms at ILE DES EMBIEZ.
Is the payment deducted immediately upon ordering?
The payment for your gift box is debited immediately upon ordering, directly to the establishment ILE DES EMBIEZ.
Can businesses pay via a specific payment method (administrative mandate, transfer...)?
Companies can pay by bank transfer or administrative mandate for their ILE DES EMBIEZ gift box purchases.
Are payments processed by a certified provider compliant with security standards (PCI DSS)?
All payments made on our site for ILE DES EMBIEZ gift boxes are secured by a certified provider compliant with PCI DSS standards.
When purchasing a gift box, do I keep the history of my orders?
You can view your order history in your customer account. Each gift box is customizable and offers the freedom to choose the ideal time to enjoy it at our establishment, ILE DES EMBIEZ.
Do you offer payment via PayPal, Apple Pay, or Google Pay?
You can pay for your ILE DES EMBIEZ gift box by credit card, PayPal, Apple Pay, or Google Pay, depending on your preference.
Can I receive an invoice after my purchase?
You will receive an invoice by email after your purchase at ILE DES EMBIEZ. You can also find it in your customer account on our website.
Can I pay for my gift box with a credit card (Visa, Mastercard, Amex)?
You can pay for your gift box by Visa, Mastercard, or American Express credit card, with secure payment directly to the establishment ILE DES EMBIEZ.
Can a promotional code be used?
You can use a promotional code when purchasing your gift box for ILE DES EMBIEZ. Simply check its validity and the terms of use in the sales terms of our establishment ILE DES EMBIEZ.
What payment methods are accepted for purchasing a gift box?
For the purchase of a gift box, we accept payments by credit card, PayPal, and bank transfer. You get the best rate by purchasing directly from the establishment ILE DES EMBIEZ.
Do you accept vacation checks?
We accept vacation vouchers for the purchase of our ILE DES EMBIEZ gift boxes, subject to the establishment's conditions.
Is it possible to add a personalized message to the gift box?
You can add a personalized message to your gift box during your order, which will be included with the gift box to add a unique touch to your present from Ile des Embiez.
Can we add options to your gift box offers?
The ILE DES EMBIEZ gift boxes can be customized to your liking, with various options for each offer. You can choose from our cocooning stays, family getaways, island discoveries, epicurean or romantic experiences, tailored to different budgets and preferences. Enjoy the freedom to book your dates directly with the ILE DES EMBIEZ establishment.
Do you offer premium packaging for gift boxes sent by mail?
For an even more elegant gift set, you can choose a premium packaging when placing your order online. At ILE DES EMBIEZ, we offer you different options to enhance your gift.
Can a gift box be customized for a special occasion (birthday, wedding...)?
You can customize your ILE DES EMBIEZ gift box with a message to mark a special occasion. Each ILE DES EMBIEZ box is designed to offer a unique and memorable island experience.
How do I request a refund for a gift box purchased online?
To request a refund for a gift box purchased online, check the purchase conditions and have your order number ready. Refunds are subject to the conditions of the establishment ILE DES EMBIEZ.
If a paper gift box is lost, can you issue a new one?
In case of loss of your paper gift box for ILE DES EMBIEZ, a duplicate can be issued subject to availability. The digital box is sent instantly by email, which avoids any risk of loss. ILE DES EMBIEZ.
Can partially used gift boxes be refunded?
Partially used ILE DES EMBIEZ gift boxes cannot be refunded. Our gift boxes are designed to offer a unique and unforgettable island experience, with the freedom to choose the perfect time to enjoy it. Make the most of your stay on our island ILE DES EMBIEZ.
Is it possible to exchange a gift box for another of equivalent or higher value?
You can exchange a gift box for another of equal or greater value, subject to the establishment's conditions. Each box can be personalized to suit everyone's preferences, with the option to choose the perfect time to enjoy it. Experience this unique island getaway at ILE DES EMBIEZ.
Does the right of withdrawal apply to the purchase of a gift box?
The ILE DES EMBIEZ gift box is non-exchangeable and non-refundable, as it is a service provision to which the right of withdrawal does not apply.
Can I cancel a gift box that has already been sent by email or mail?
The cancellation of a gift box already sent by email or mail depends on the general terms and conditions of the ILE DES EMBIEZ establishment.
What should I do if the received box is damaged or contains an error?
In case of a damaged or incorrect box, a photo of the box will be necessary to process your request quickly according to the conditions of the establishment ILE DES EMBIEZ.
Can I get a refund for a gift box if I change my mind after purchase?
The ILE DES EMBIEZ gift boxes are non-refundable after purchase. You can consult the general terms and conditions on the gift box description page.
What happens if the recipient couldn't use the gift box before its expiration date?
If the gift box is not used before its expiration date, it can no longer be used. The ILE DES EMBIEZ gift boxes are designed to offer a unique island experience, but it is important to check the validity conditions at the time of purchase to avoid any expiration. Enjoy your stay on the ILE DES EMBIEZ to the fullest.
Is a voucher issued if the gift box is not used?
In case of non-use of the gift box, a credit may be issued according to the specific conditions of the ILE DES EMBIEZ establishment.
How can I redeem the cashback?
To use your ILE DES EMBIEZ gift box, simply customize it to your liking and book your dates directly with the establishment. The box is valid for a unique island experience, whether you choose a family getaway, a romantic stay, or a wellness day.
What is the processing time for a refund after I make a request?
The refund processing times after your request depend on the conditions of the ILE DES EMBIEZ establishment. You can receive your gift box instantly by email for flexible use according to availability.
I purchased a gift box/voucher, but I would like to cancel the purchase. Is this possible?
The ILE DES EMBIEZ gift boxes are neither exchangeable nor refundable. They offer a unique island experience to your loved ones, customizable according to their wishes. Enjoy this timeless interlude at our ILE DES EMBIEZ establishment.
Are there any dates excluded for gift boxes?
For your stay at Ile des Embiez, certain dates may be excluded according to the establishment's conditions. Please check availability during your booking to fully enjoy your experience on Ile des Embiez.
Is booking with a gift box subject to availability?
The reservation with an ILE DES EMBIEZ gift box is subject to the establishment's availability. To fully enjoy your island getaway, it is advisable to book as soon as possible.
I've lost my password to log into my account, what can I do?
To reset your password and access your account, click on the 'Forgot Password' link on the login page. An email will be sent to you to create a new password so you can fully enjoy your experience on ILE DES EMBIEZ.
Do I need the gift box number to make a reservation with a gift box?
To book with your gift box at ILE DES EMBIEZ, have the number on it ready, as it is essential to validate your reservation. This number will allow you to fully enjoy your island getaway at ILE DES EMBIEZ.
Can I use my gift box on the weekend?
The use of your gift box on the weekend depends on the availability of the ILE DES EMBIEZ establishment.
Can I use my gift box on holidays?
The use of your gift box at Île des Embiez may vary depending on the establishment's availability. To fully enjoy your getaway, check the specific conditions of your gift box and book your dates directly with Île des Embiez.
Can I freely choose my dates with a gift box?
The reservation dates with a gift box depend on the availability of the Ile des Embiez. The beneficiary can choose their dates based on the available slots and enjoy a unique island getaway on the Ile des Embiez.
Can I book online with my gift voucher?
To book with your ILE DES EMBIEZ gift box, you can choose your dates directly with the establishment. The ILE DES EMBIEZ gift box gives you the freedom to enjoy your island getaway at the time that suits you best.
Can I make a reservation by phone with my gift box?
Booking by phone with your gift box is possible to fully enjoy your getaway on the Ile des Embiez. You can thus organize your stay according to your wishes, whether for a romantic night, a family day or a gastronomic experience, in our establishment ILE DES EMBIEZ.
Can I make a reservation by email with my gift box?
To book with your gift box, you can choose your dates directly with the ILE DES EMBIEZ establishment.
Is it possible to modify my gift box to a gift box of equal or lesser value?
You can exchange your gift box for a box of equal or lesser value, according to the conditions of the ILE DES EMBIEZ establishment.
Does my gift box cover the entire service?
Your ILE DES EMBIEZ gift box covers the service indicated on your exchange voucher, but additional charges or options are not included. You can choose the perfect time to enjoy your island getaway by booking directly with the establishment.
Is my gift box personalized?
Your gift box is personalized with the name of the beneficiary indicated at the time of purchase. This box allows you to enjoy a unique experience on the island of Embiez, whether it's for a family getaway, a romantic stay, or a wellness day. Make the most of your stay on the island of Embiez.
Can my gift box be used all at once?
Your ILE DES EMBIEZ gift box is valid for a single use. Make the most of your island getaway, whether it's for a day, a weekend, or an extended vacation, at our ILE DES EMBIEZ establishment.
Is my gift box valid in multiple establishments of a group?
Your gift box is valid for a unique insular experience on the island of Embiez. It allows you to choose from our various offers, such as stays, gastronomic getaways, or moments of well-being, according to your preferences and availability. Make the most of your stay at our ILE DES EMBIEZ establishment.
Is my gift box valid in only one establishment?
Your ILE DES EMBIEZ gift box is valid for a unique island experience on the island of Embiez, located just 12 minutes by boat from Six-Fours-les-Plages. You can enjoy various stays, activities, and services offered by our establishment.
Is an upgrade possible with an additional fee using my gift box?
The upgrade depends on availability and the conditions of your gift box. To benefit from it with an additional charge, simply check the possible options during your booking at our ILE DES EMBIEZ establishment.
Can someone else use my gift box?
Your gift box is nominative and reserved for your exclusive use. It allows you to enjoy a unique island getaway on ILE DES EMBIEZ. This gift box is valid for one person and cannot be used by anyone other than the designated beneficiary ILE DES EMBIEZ.
Can an additional payment be requested on-site when using the gift box?
An additional payment may be requested on-site when using your gift box, according to the conditions of the ILE DES EMBIEZ establishment.
Is an ID required upon arrival when using a gift box?
Upon your arrival on the Ile des Embiez, a piece of ID may be requested to validate your reservation made with a gift box. This paradise island, located just 12 minutes by boat from Six-Fours-les-Plages, promises an unforgettable getaway in the heart of nature, with outdoor activities and gastronomy faithful to local flavors. Make the most of your stay at our ILE DES EMBIEZ establishment.
Do you accept pets?
ILE DES EMBIEZ, located just a 12-minute boat ride from Six-Fours-les-Plages, offers a natural and friendly setting ideal for relaxation and outdoor activities. To find out if pets are allowed, it is recommended to check the specific conditions of the ILE DES EMBIEZ establishment.
How do I proceed with reserving my gift voucher?
To reserve your gift voucher, log in to your account on our website and follow the instructions. You will be able to choose your dates and enjoy your stay on the ILE DES EMBIEZ. The reservation conditions are specific to each ILE DES EMBIEZ gift box.
Do I need to create a customer account to purchase a gift box?
No customer account is required to purchase a gift box. You can order as a guest, and the lucky recipient can then book their dates directly with the ILE DES EMBIEZ establishment.
Is my gift card divisible? Can I use it multiple times?
Your gift voucher can be used in several installments, depending on the establishment's availability. Enjoy your island getaway at your own pace on the Île des Embiez.
What are the check-in and check-out times?
The arrival and departure times for your stay at ILE DES EMBIEZ are specified during the booking. Make the most of your island getaway at ILE DES EMBIEZ.
What services are included in a gift certificate?
The services included in an ILE DES EMBIEZ gift voucher vary depending on the chosen box set. You can enjoy an island getaway, gastronomic stays, wellness moments, or family activities, depending on the selected experience.
What is the difference between a gift box and a free amount voucher?
An ILE DES EMBIEZ gift box offers predefined experiences such as nights, meals, or activities, while a voucher with a free amount allows you to freely choose a service up to the chosen amount.
Are the terms of use clearly stated?
The terms of use for our gift boxes are clearly stated on our website. You can consult them before your purchase to know the reservation and validity conditions. Enjoy the unique experience offered by Ile des Embiez.
How do I use a gift box during booking?
To use your gift box, book directly with ILE DES EMBIEZ by mentioning your unique code. The beneficiary can choose their stay dates and enjoy their island experience as they wish, with ILE DES EMBIEZ.
Can the gift box be transferred to a third party?
The ILE DES EMBIEZ gift box can be given to a third party, simply indicate this during the order or specify the recipient's name at the time of purchase.
Can the validity of a gift box be extended or renewed?
The extension or renewal of the validity of an ILE DES EMBIEZ gift box is possible according to the conditions specified at the time of purchase. Each box is customizable and allows you to choose the ideal time to enjoy it, with a validity adapted for a unique island getaway.
What should I do if I lose or do not receive the gift box?
In case of loss or non-receipt of your ILE DES EMBIEZ gift box, a duplicate or a digital box will be sent to you according to the conditions of the ILE DES EMBIEZ establishment.
What is the validity period of a gift box?
The ILE DES EMBIEZ gift boxes are valid for one year from the date of purchase, offering a full year to plan an unforgettable island getaway.
Are children allowed?
Children are welcome on ILE DES EMBIEZ for family getaways in nature, without cars. The ILE DES EMBIEZ establishment offers outdoor activities for the whole family.
What happens if the recipient does not use the entire value of the gift card or exceeds it?
The recipient of the gift box can use the value of the box for their stay at ILE DES EMBIEZ. If the amount of the box does not cover the entire chosen service, an additional payment will be required. The unused value of the box will not be refunded, according to the conditions of the ILE DES EMBIEZ establishment.
Is the spa access private?
Access to the spa on ILE DES EMBIEZ depends on the conditions of the chosen gift box. For a well-being experience, you can opt for the Cocooning Stay gift box, which includes a bubble of absolute relaxation. Enjoy this island getaway at ILE DES EMBIEZ.
What types of gift boxes do you offer?
Discover our gift boxes for unique island stays at ILE DES EMBIEZ. We offer cocooning experiences, family getaways, discovery stays, epicurean or romantic, suited to all desires, in our establishment ILE DES EMBIEZ.